Tikona — 60 mbps plan but 5 mbps speed

I have been raising complaints since the day i changed my plan to 60 mbps. Initially i was on 10 mbps plan but needed a better speed hence opted for this 60 mbps plan. I m paying 2400 approx for a quarter and getting a speed worst than a mobile data network. I did multiple speed checks average speed came out to be 5 bps n maximum 7.3 mbps. I sent the screenshots of speed check to tikona engineer but of no use. Disconnect this connection i am not going to pay for this pathetic service at all. If you can't provide better service why do you charge for that