[Resolved]  Tikona — A fake company with absolutely no ethics !

Address:

Kolkata, West Bengal

One of the biggest mistake in my life is getting registered to get the broad band service from Tikona on 9th Aug 2015, My User ID: [protected].Later using for 2 days, I started to face many difficulty accessing the login page and using the internet connection and I have registered so many complaints but it was not fixed. Every day I used to call the customer service 5-10 time [protected] to register the service issue complaint, nobody is bothered to provide me any sort of answer. They just provide a standard answer wait for 8 hrs somebody will visit your place to fix the issue. But the strange part is that no one from your side is approaching our house to fix the issue till date.

I had called for a tikona DEMO ONLY and was pressured to get the connection with all false hopes and promises of being provided door step assistance in case something went wrong. Within 7 days of getting the connection I had already made up my mind for disconnection due to extremely worst service.You did not send a technician for a technical fault for last one week and still expect me to continue when I ask you about my disconnection status.
I can’t even blame only people working for their customer service, it simply seems to be an issue with the management and not only customer services. It is tactic of not letting customers leave.
Customer satisfaction is none of their concern, they just won't help the Customer.
Kindly take this issue to complaint further and help us to close the connection and to get my refund.