Tikona — About Non usage Bill

Address:

New Delhi, Delhi, 11025

Hi,

I got connection from Tikona network last year and my connection ID is [protected], from the day one I could not use connection properly also tried several time to call to customer care executive regarding the service quality and all the time they told, he is looking into it and issue will get resolve in 24 hours but again same issue. thereafter I took decision to shut the service and asked tikona to close my account. after that I received a call that now your service will get establish without interruption but again the same issue. this time I called again to customer care and asked about the root cause issue, and they told me that your area is not feasible and unable to send any technician to your address then I fed up and decide not to pay bill amount and ask again to close my account. this time one of the account guy called to me in April 2016 and ask to pay only 500 hundred against the bill and he will waiver off rest 700 hundred rupees and will start my proper service then I agreed. there after I tried to use internet connection and found my internet connection has barred. thereafter I haven't called to customer care nor get any service, now I got a threaten called by a lawyer that you have to pay 2900 rupees. otherwise you will panic, what the hell is that. I sent an email to tikona care for waiver off the non usage bill but not got any confirmation eamil, also I called to toll-free number where message got that you will be received a call within 24 hours, still waiting no any calls from them. Now I am requesting via this forum again. please help me to rid off from this condition and waiver off the non usage bill which system has generated also I am happy to use Tikona service if area is feasible. please help to let start service and waiver off all non usage bill.