[Resolved]  Tikona — about threatening for paying the bills for services i didn't used and told to terminate

Address:Indore, Madhya Pradesh

When you take services from other, we often expect that it should be best for us
But here i used services of tikona for almost 1 year but when i was leaving my rented flat i told tikona to stop and terminate my services as i am shifting to another place and then i left my wifi was open since we were the only one who uses wifi in the building. When i left to other place i got some calls from tikona stating that my bills of rs 869 (Approx) are pending where i have no idea about it where i already paid each and every penny for services i used, i told them about this but they said your services has not been terminated yet and being used daily, where i told them i already vacated that place and already told to you terminate the services but they didnt, again after one month they called me for bill payment rs 1818 with same story i told them i m not using any of them and that should be terminated right after i left that place but hunger of money was high enough to not to terminate that services then after 1 month i got call from technician of tikona they want to take all that stuff they putted on our roof so i told them why they taking now where i told them to take that away for almost 3 month ago so he told that now only i got my orders. He took everything or not i dont know.
But now i getting threating calls from some nidhi saying that if i didnt pay that bill i liable for 85000 penalty and 6 month of jail. I told each and everything about my story with tikona but they are like. Its not there mistake you have to pay or they will file a suit against me at place where i get trouble to reach and will be far away from my city and i have to fight that suit over there and they also threatened me about years of imprisonment
Now i dont know what to do true caller showing its name as raghubeer shah
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Dec 5, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care.
Verified Support
Oct 31, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Oct 28, 2017 . Kindly share your details with us for further assistance.

Regards,
Tikona Care
Verified Support
Nov 01, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care
Complaint comments 

Comments

Exactly same tactics being followed with me. They delayed the termination and kept on billing.
And now threatening.
ShreeNiwas

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