[Resolved] Tikona — abusive language by tikona agents

kamal0211

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka
Website:	www.tikona.in

Tikona agents are using abusive language to threaten people.
I requested customer care to terminate my connection long back and even your agent collected modem and other things long back. Now one of your agent is calling and asking for money. He is even threatening for court case. I am extremely disappointed by the behavior of your agent threatening like this. He is calling from phone number [protected] and telling his name as rahul chaudhary. I request you to immediately take action against such person threatening people and please stop calling me. We are not interested in tikona service right now and get back to you if needed. Please consider this email seriously and take action immediately.

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Feb 22, 2018

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2018

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greeting from Tikona,

We have checked and found your account has been terminated as per your request.

We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly.

Regards,
Tikona Care.

Verified Support

Jan 08, 2018

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs 1, 682.17/- at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.