[Resolved] Tikona — access issue - tikona device stolen

rahulnigam30

from Pune, Maharashtra

Address:

Pune, Maharashtra, 412207

Hi tikona,

User id - [protected] (Rahul nigam)

Issue - technical issue reported since[protected].

As i am customer of tikona since oct - 2017 and using plan adulm3m750. I am unable to use tikona service since[protected] due to that have raised many cases to customer care but still not get any solution. (For example - 1-[protected])

Technical guys said that tikona device has been stolen from top roof and no other option to setup the device on another place. (Poc pankaj -)

You should check this issue if any other way to setup the device, i don't have time for further process so take a necessary action from your end. I am not supposed to secure your device and responsible for fir and all those things. (Its your device and you know all the details of the device to reported the fir)

If there is no alternate solution on this issue or same issue reported in further then i will not responsible for all those things, so please visit the site immediately and get the solution. I request you please don't harass and annoyance me with this issue otherwise i will take another steps.

I informed that if there is no solution then close my account with effective date[protected] today onward because i will not pay to tikona if will not using the service.

Please assist with this matter soon.

Regards,
Rahul n

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Jan 26, 2018

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona,

As per the telephonic conversation, your query has been addressed.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.