Tikona — Account Closing

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	tikona.in

I have requested for closing my tikona account on 29 August 2015 because i had to shift to a new city. I had mailed them and also talked to their costumer executive for closing my connection. They said the request has been submitted and the account will be closed . But that didn't happen. Instead they insisted me for continuing the service and offered me many plans but i denied.They didn't closed the connection and the bill got generated for next two months.Finally they Suspended my Account instead of closing it. Then again They activated my Account and added 100 rupees late fee charge because payment was not done.finally in 2016 they suspended my account permanently and asked me to pay the bill(i haven't used the connection) with added suspending fee. Then i received mail from their legal department to pay the money otherwise the will take legal action against me. Now their Advocates are threatening me for suing if i don't pay the bill. I have talked many times about this issue to their customer care executives and mailed them also. But No response . Now they are not even attending my calls. Really a mental harassment .