Tikona — account not yet activated

Zainnab Cutleriwala

Address:

Flat 1102, Orion Tower, Jalbhai Street, Raja Ram Mohan Roy Road,Grant Road East., Mumbai City, Maharashtra, 400004

Its regarding my internet connection is not activated after paying for 3 months, my user id is [protected]
I am not getting any support from your side

I have given you my proof of address

Kindly let me know why my connection is not yet started and if it's not possible kindly cancel the services

I cannot keep on chasing.

My attached documents.

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Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2019

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.

Sep 14, 2019

Updated by Zainnab Cutleriwala Dear Team,

I have sent 2 -3 emails and have not received any reply. Now the Internet is connected and we have taken the package of 25 mbps speed and I am getting 0.5 mbps speed. We have complained to technical team no one is coming to resolve the issue.

I am sure i[censored] can reply here within 24 hrs so u should reply on email too but no one is replying to the email or assisting on the phone or coming hole to solve d problem