Tikona — After the payment technician said he does not have router and can't do the setup

Hi,

I purchased tikona recently because i have been having working from home. I placed a request and a person came. His name is kiran (Ph no - [protected]) he said he will do the setup, connection and router on that day itself and asked us to pay on a link. We made payment immediately. After payment he said he does not have router and can't do the setup. He said he will come in evening for setup.in the evening he sent some other person. That person also said he doesn't have router and said he will do hard line for now. We agreed since we dint have any option. He was unable to do that setup and said the connection line has not been setup correctly. We contacted kiran again, he said he will come next day morning @10am. When he dint come until 11 we called and he said he is in a meeting and will come by 12. After that we have been trying to get in touch with him but no response.

This is really frustrating, we made payment immediately coz we need the connection right away and the person said he will do it. After payment he told us he doesn't have router, he dint even do the hard line connection. This is why people shy away from paying in advance coz people just stop responding once we have made the payment. I really dint expect this from tikona though. Please look into this asap. Am loosing my daily pay due to this.

My tikona user id is [protected]