[Resolved]  Tikona — Against TIkona

Address:

New Delhi, Delhi, 110005

Dear Tikona Management Team, I have used tikona broadband service from[protected] to[protected]Plan Name: BBM4M650). Due to frequent breakdown in connectivity and change in my working place, I have opted for disconnection of the broadband services from Tikona. This I have communicated this to Tikona with tikona customer care. All my bills are paid till 02/05/2016. All evidences are available with me. Surprisingly today one person named Mr. Sandeep Sinha from Number [protected], introduced himself as an advocate from Mumbai session Court called me on and threatened me to pay the dues of an amount of Rs. 2900within half an hour else have to pay 2, 900/- + Rs. 35, 000/- as penalty. Further he mentioned that, I have to physically present in session court Mumbai. When I asked for his advocate ID, he got irritated and disconnected the phone. Later I found form this forum ( consumer court.net) that Mr. Sadeep Sinha is actually a recovery agent of Tikona. I was using quarterly prepaid plan which means I had already paid amount for the last quarter in advance. Such kind of activity is highly undesirable and unethical. I request Tikona management look into this matter urgently. I request Tikona Customer care team to update their termination records and stop these kind harassments. Otherwise I’ll be forced to take legal action against Tikona. Regards, SAURABH KUMAR USER ID : [protected]