[Resolved] Tikona — Always ask about due amount which is completely wrong. | |||||
Hi Team. Please help me on this issue, I continously facing call mail warning call from Tikona care regarding my Tikona due amount. I have already paid all due amount according to Tikona, but now they are again claim for due amount. I have used tikona internet till end of January and i have shifted to some other networks 5 months back.During my last payment i have asked them to close my account.But they have continued their services without confirming me.i have not used their internet from last 8 months.i have discontinued their services because of network issue.Now they are asking me for NOC which they dont mention it before.They want to settle it down otherwise they will continue sending me bills. I do not want to pay any bill for which i have not used internet but due to some call and emails i have pay 1588 Rs in August according to Tikona care and now 31 October 587rs again pay due to some call from Tikona or some other people. Now i even want my money refundable from tikona. Was this information helpful? | |||||
Dec 15, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Nov 02, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Alam, Greetings from Tikona. We have checked and found that your account has been terminated as per your request. Post devices recovered from your premises, full and final settlement amount will be concluded. Regards, Tikona Care Verified Support Nov 08, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Alam, Greetings from Tikona. We have checked and found your account has been terminated as per you request. As Full & Final Settlement has been concluded no dues are pending for your account. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
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By govt rules, every tele organisation need to have this.
Then register complaint again them online with department of telecommunication
Http://pgportal.gov.in
User your mobile recorder to record calls and keep them handy as evidence.
Ask compensation for mental torture and harassment