Tikona — Asked to pay outstanding even after disconnection

Tikona — Asked to pay outstanding even after disconnection

M [email protected] from Powai, Maharashtra May 6, 2022 May 6, 2022 This thread was updated on May 6, 2022

User id [protected] I had placed disconnection request before expiry of the plan but Tikona did not process it on time. Now i have been asked to pay for outstanding which i am not liable. Please help me. Was this information helpful? No (0) Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
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[email protected]

from Powai, Maharashtra

May 6, 2022

I had mailed customer care multiple times but no one helped me at that time. When issue occurs they do not solve it in given time but continuously harassing customer for money which customer is not liable to pay. Help.

Tikona Digital Networks Customer Care's response, May 9, 2022

Verified Support

Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.