[Resolved] Tikona — Asking me to pay even after disconnection | |||||
I have disconnected my account nearly a year ago, but still, I receive a bill stating I need to pay the bill with an extra fine. I am getting some calls from a lawyer in Delhi threatening me to pay the fine else I should come to high court and handle the case. this is really too bad to handle customers. I have even emailed to tikona customer care but no response from them. When I try to make a customer care call they disconnect after hearing my query. Was this information helpful? | |||||
Jun 22, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support May 18, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Nagaraju, Greetings from Tikona. As checked we have found that your account has been terminated as per your request and the devices have been recovered from your premises. As per the Full & Final Settlement calculation, you are liable to make the payment of Rs. 1, 262.15/- charged for billing period of 7-Jun-16 to 06-Jul-16 as disconnection request was received on June 11, 2016. For any further issues/queries, please contact us on our Customercare number[protected]. Regards, Tikona Care. | |||||
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