[Resolved] Tikona — Asking more amount and billing issues | |||||
I got a call from tikona, telling it's a lawyer at delhi working for tikona. He said he is going register the complaint against me for due amount. I asked them to disconnect the tikona service as the service was poor. I have all the mails I sent to them asking for discontinuation of connection. Later even after insisting for disconnection they left the connection active and it was used for 12 days. Later we got a call from them asking us to pay Rs 1200 which is a 1 month rental. We said we are ready to pay the amount for which we used that is for 9 days. Today I got a call from their lawyer Mukesh Sharma from the number [protected] asking us to pay the due. We agreed to pay, but upon discussion he said the amount I have to pay is Rs 1710. How did it increase from 1200 to 1700. Is this a way of extorting money by thretening the users? Their service is so poor that they don't get customers but they are making money by thretening customers. My tikona account number: [protected] My registered mobile number: [protected] Was this information helpful? | |||||
Jul 14, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support May 31, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have checked and found that your account has been terminated as per your request. Post devices recovered from your premises, full and final settlement amount will be concluded. Regards, Tikona Care. Verified Support Jun 10, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona, We have checked and found your account is terminated as per your request. As full and final is concluded, we request you to make payment of Rs.1, 729.76/- at the earliest. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||||
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Simply you may suite the complaint in Consumer court / Online RTI portal. Ask them to produce the documents for which they asked to pay for in court. Also If you have the mail records to disconnect the connection you may not to pay for the bill which you ask to pay.