Tikona — Asking to pay for a period after disconnecting the tikona service | |
Tikona is demanding to pay for a period which I have not used their service. I have paid the amount till 15th Dec 2015. I have changed my plan in November 2015. I have raised several complaints during November and December 2015 due to network connection and speed issues and the problem was not resolved. I have cancelled the Tikona service on 22nd December because of continuous network connection problems. Even after paying the amount in advance in November 2015 I did not get proper service from Tikona. Almost 15-20 days network was not working or speed was very slow. The pending bill is from 15th December 2015 to 15th January 2016, during that period I have not used the service. Their customer service personals are talking roughly and threatening. Was this information helpful? | |
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Tikona Digital Networks customer support has been notified about the posted complaint. | |
 4 Comments | |
Comments
Dear Hari,
This is a gentle reminder to follow-up on your concern listed on Mar 29, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR3556 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Mar 29, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR3556 in the subject line.
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR3556 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care