Tikona — Bad experience with TIKONA never go for tikona

Address:Bangalore, Karnataka

I had been a user of tikona for six months due to there bad service and careless attitude I had requested tikona for disconnection also not once i have requested 3 times to disconnect but for any reason they never proceed. I have called the customer care again for the status they asked me to pay some amount which is pending in and i paid to there agent whose name was Moin he disconnected the cable and modem in my house and left. I cant understand why are they started charging for the subsequent months when the connection was inactive and when I informed the same to tikona they said these are false statement or sms there is nothing pending from your end. But after few months, today one advocate from delhi calls and was trying to threaten me to make a huge payment without a clear picture. He was misbehaving and threatening...
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU2265 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on Aug 14, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU2265 in the subject line.

Regards,
Tikona Care
Dear Subscriber,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line
.
Regards,
Tikona Care

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