[Resolved]  Tikona — Bad service/network issues and cheaters

Address:	Mumbai City, Maharashtra, 400078
Website:	www.tikona.in

Myself Gautam, using the service the Tikona since Jan/Feb 2015. Since last 4-5 months, I have been experiencing major issues related to connectivity with login and speed.

I have made several complains to customer care but there are no assurances which can be trusted upon. Due to this problem, i am now frustrated and does not wish to pay bill on time. If i will not pay bill on time, these tikona cheaters will call on daily basis and request me to pay, but what motivated me to pay, if there is no service.

Nair ji.. i want to ask one simple question, if a sugar bag cost Rs 40 per kg and vendors give you 500gms in Rs.40/-, whether u will accept it, given u have paid amount in advance.

similar case is with Tikona, these cheaters will take all money in advance and will give connectivity on their wish.

During April 2016, I face lot of issues with speed and connectivity therefore i have closed your connection w.e.f April 2016

But surprisingly, Tikona Management never feel sorry for their service and has sent me a bill for full and final settlement. Today i have received a call from a person in Noida asking for payment. But, when i called customer care, they are unable to respond.

Why i should pay this bill.?
What happen to my all complaints ?
why people are so irresponsible?
How long will this fight continue??
why customers are not paid according to usage mbps instead of plan?
how many times customer has to chase??
why technical support was not educated enough to correctly diagnose the issue?

Hope my words will make you to take faster action.

Thanks