[Resolved] Tikona — BAN[protected] & Service ID [protected]

naveenthefire007

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560097
Website:	www.tikona.in

Hello Sir\Madam,

With reference to above ID, I had issues with tikona and gave complaint many times but no once solved the issue. also sent an email to "[protected]@tikona.in" on Fri, Oct 21, 2016. I have not received any solution till date. But looks like its just name sake. recently I have received the notice.

I had clearly told them, you can solve the issue and I am ready to pay my bill. but instead, they are cheating the people. Even they can check my history and call recording of their customer service team.

I would request necessary action to be taken by the govt.

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Apr 28, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Kumar,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.

Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care.

Verified Support

Apr 28, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Kumar,

We have checked and found that your account has been terminated as per your request.

Mentioned below are the Full and Final Settlement details for your Account.

Amount Payable : Rs.0.00/-

You are liable to pay Rs 1, 500/- as penalty for breach of the terms of services, If you failed to surrender the Roof Top Device even after several intimation from our end.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.