Tikona — Best in worst services. hope who ever use would agree without even a second thought

Address:600100
Website:www.tikona.in

# TIKOC3942 - This is my Tikona compliant number after posting my complaint in Consumer complaint on 27th Oct . Nothing happened till now. They just increasing my bill amount day by day, i am surprised they are not ashamed of their worst customer service in handling customer issues. I believe they are in professional work and so expecting professional service from them but i am totally disappointed to see such senseless response and follow ups. If they incapable to provide customer service why they are into it ?
Resolution :I want my change of plan as on date 21.9.2015 which i have requested.
Not able to attach email conversation. After registering in consumer complaint, they told me to send an email with a request ID have to [protected]@tikona.in. i have also send an email on 30th october, then 2 remainder emails but no update for that too till now.
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Dear Karthik,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKNV1287 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Karthik,

This is a gentle reminder to follow-up on your concern listed on Nov 10, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNV1287 in the subject line.

Regards,
Tikona Care
Dear Karthik,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
Already I have updated my details in last compliant and reference number also I have updated in this forum. TIKOC3942 . Hope this detail in enough. Can you arrange a customer care executive who can call me on this after reading all my compliant details..?

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