[Resolved] Tikona — Biggest cheater - Their license should be cancelled immediately
S
sumantaraja
from Mumbai, Maharashtra
Address:
Thane, Maharashtra, 400615
Website:
www.tikona.in
Biggest cheat and fraud company in this field. Based on severe poor experience on the internet performance (which sometimes used to work) i had disconnected the connection over a written request for which I have documented acknowledgement as well. Now, they kept on generation bills for afterwards periods, shown the MB consumption as ZERO (Obviously as I had already disconnected the connection, removed all hardware from my premises and switched over to other service provider), with addition of penalties or something they are demanding some lump sum amount. They have recently sent me a legal demand letter over email. I am preparing for legal steps against them as this feels totally unethical business practice and such nuisances should be uprooted from our Country. Any strict legal help with strong compensation amount for me will be helpful for all.
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May 12, 2017
Complaint marked as Resolved
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2017
Tikona Digital Networks Customer Care's response Dear Subscriber,
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.
Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.
Regards,
Tikona Care
Verified Support
Mar 30, 2017
Tikona Digital Networks Customer Care's response Dear Subscriber,
Greetings from Tikona.
This is a gentle reminder to follow-up on your concern listed on Mar 29, 2017 . Kindly share your details with us for further assistance.
Regards,
Tikona Care
Verified Support
Mar 31, 2017
Tikona Digital Networks Customer Care's response Dear Subscriber,
Greetings from Tikona.
We have not received your information; hence we consider this case closed from our end.
We now request you to share your detail on our official Tikona Forum - forum.tikona.in
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