[Resolved]  Tikona — Biggest frauds I have ever met

Address:Meerut, Uttar Pradesh, 250002
Website:www.tikona.in

USER ID - [protected]
They are the biggest liars I have came across my entire life. They charged for the internet which I havent used.
17 August- 17 November : I have paid them 1380Rs
17 November-6 december : I paid them 250Rs

Then 6th december-6th jan : they told me that I'll be getting a waever of 30 days.
And I stopped using the services from 7th janurary. They generated a bill of 650rs and they are saying that i have to pay it.
Firstly right from the beginning i have complained about the internet connection thousands of times and they used to send an engineer after 2 days and that guy used to come to my place and he used to waste my 3 hours and after 3rd hours also he could'nt provide me a concrete solution.
I have faced a lot of problems with this internet connection and when i asked for disconnection they told me that i'll be getting waever of 30 days from them and then later on they said that i'll have to pay that waever amount.

In total I have given them 1630Rs in which i don't think that i have used their internet more than of 500rs. I have cut the broadband wire and i am not going to pay any monrey to them and instead i want compensation of the money which i've given them extra. My internet was switched off between 8 november- 24 november just beacuse of the lies they told me and they charged me for that also.
They told me about the waver and then they asked me to pay for it and then fined me for giving late.

This is a fraud company running and they need to be extracted from the market.
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Feb 15, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Arora,

Greeting from Tikona.

We would like to inform you that applicable waiver already posted for your account no more waiver applicable for your account.

Now your current outstanding is Rs.632.00, request you to clear it to avoid the late payment charges.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
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