Tikona — Bill generation even after 3 times of requesting for Disconnection

Address:Chennai, Tamil Nadu

we have been using tikona for more than a year recently we have relocated to new place where tikona connection is not available i called to the customer care and asked them to disconnect but they have not done but they cancelled the request and bill is genrated i have called and asked regarding this they have said it is company's policy, i said atleast know consider my request and disconnect but they haven't done and the bill is generated for the next month also, without using they are asking to pay 2 months bill kindly look into this my id:[protected]
Was this information helpful?
No (0)
Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Kumar,

Greetings from Tikona.

Please be assured that your concern listed July 28, 2014 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information