Tikona — Bill Payment fraud...Dont go for Tikona connection ever.. | |||
I had been a user of tikona since 2008. I had requested tikona to shift the connection to my new address and they did not get back on the issue. I hav called the customer care a 100 times on the same and they said their executive would call back. They started charging for the subsequent months when the connection was inactive and when I informed the same to tikona they had told that they will clear the bills and confirmed the same. But after three months an advocate from delhi calls and harrases to make a huge payment without a clear reason for the charges without a bill aswell. They are threatening that I would be imprisoned if we fail to make the payment of a huge amount of 50, 000 . When enquired my friends, I came to know that the similar case had happened to them. This company is trying to threaten and loot money from innocent people with their harsh and impolite advocated from Delhi. Please customers do not encourage this company in our country and kindly refrain from using their services. They would promise u a good service and later charge you heavily with threats. The goverment should immediately intervene into this issue to help the people as this is a new strategy being introduced into our country to loot money and it is very obvious. The people of India are not fools to pay 50000 for an inactive household internet connection. Was this information helpful? | |||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Manoj,
This is a gentle reminder to follow-up on your concern listed on Aug 14, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU2266 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Aug 14, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU2266 in the subject line.
Regards,
Tikona Care
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU2266 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care