[Resolved]  Tikona — bill problem and connection problem

Address:110074

I have big problem with tikona bill, plan is of 550 rs where i have already paid for rs 1334 for 2 months bill.

Pfa attached bill screenshot, there is no such amount has been added, but no idea how they are adding 100 rs extra whereas they has already done the waveoff of late fine.

I have receive the call the tikona care executive the person is the worst way to talk as confirm by him my monthly bill should 649 rs after tax but i have received the bill for 667 rs.

Where as there services is in worst condition i have done the complain for many times it is not getting improve.
So request you to take an action against this bill and services.
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Sep 14, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care
Verified Support
Aug 13, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Aug 11, 2017. Kindly share your details with us for further assistance.

Regards,
Tikona Care
Verified Support
Aug 14, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care
Complaint comments 

Comments

4 mbps speed ni jagya e speed increase decrease thye rakhe 6e jeni complain karta te loko 3 vaar repair mate aavya hve call krta khe 6e tmare speed nai aave
Mne 4 mbps speed use thay evu kravo.
1month thyo aa speed nai aavti ene

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