[Resolved] Tikona — Bill Related

Aamir Jamal

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110025
Website:	www.tikona.in

I was user of Tikona broadband and I was unhappy with connection,
I asked them to remove it, they finalised and said sir we give two months as grace and then only connection is cut.
I did the way as they informed,
Later they started threatening that legal action would be taken and all this kind of trouble.
Please help as they are very disappointing and mentally harrassing!
They are making as if I'm completely responsible and the ill service of company is no way responsible for it!
They are making few fake phone calls and threatening and I want to know if I can take legal action if adviced against!

Please help me in closing this problem and i'll be very thankful to you.

Was this information helpful?

No (0)

Yes (0)

Apr 7, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Jan 30, 2017

Updated by Aamir Jamal What is wrong with Tikona!
Why are you always so irritating and useless service provider.
You never helped when the customer was in trouble and you always come to take money quicky,
What kind of management you guys have !

Anyway,
The dued payment is nothing mere than a gimmick done by you guys to harass the customer and make him fool,
I too have to make sure where were you wrong and to remind you the kind of pathetic and cheap your service is kindly look out for the extensive numerous time I logged complaints on your customer care!

Verified Support

Feb 01, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Jamal,

Greetings from Tikona.

Your account disconnection request is in progress and your account will be terminated shortly.
Post termination the devices will be recovered from your premises and full and final amount will be concluded.

Regards
Tikona Care

Verified Support

Mar 02, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Jamal,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs.2, 367.23/- at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care