[Resolved]  Tikona — Bill sent despite connection is terminated

Address:

Chennai, Tamil Nadu

Hi all UID - [protected] Please pay attention about horrible tikona internet service provider, please my humble request is never, ever think about this horrible company even in the dreams. Because of frequent network outages, i have been requesting them for past three months to close my internet connection and we have stopped using their connection for past one month . I have sent several mails in three months timescale(request numbers: 1-[protected], 1-[protected], 1-[protected], 1-[protected], 1-[protected], 1-[protected], 1-[protected], 1-[protected], 1-[protected]) to close my connection but never they have responded to the emails and i have repeatedly gave my phone number for callbacks, but they never called me. back I called at-least 20 times during these three months, luckily customer call center picked up my call 3 times during which i clearly told to terminate my connection and reasons, and i had recorded the voice conversation between us also which i told them too and i have confirmed about connection termination in the calls too, then they said they are terminating immediately as the highest priority(this has happend more than months back) but till now no one came to our premises to collect the hardware and no termination has happend and they are sending bills. Please tell me what should i do? shall i send legal note ?