[Resolved]  Tikona — bill without service and harassment

Address:

Pune, Maharashtra

I have taken tikona connection in 2016. They couldn't provide the service or speed as promised. Not a single day has gone by without connection issue. We had called engineer to resolve issue. Many a times there was no response. He came once and said some issue about new tower interference.
We asked for disconnection. And he said he will get it done.
After 2 months we started getting bills without using any service.
The customer care person disconnecting call after an hour wait.
Then one day some guy called saying he is from court and to pay 1700 plus or i will have to pay huge fine and have to come to delhi court and to pay within half an hour. I was busy and to avoid hassle i paid immediately.
I wrote a mail for disconnection again. The number given for person to collect the device was always switched off for few days. Then he said it is settled and you don't have to call again.
Then after 3 months i got call again saying i'll have to pay 1886. Or i'll have to pay huge penalty. That this is charge for not returning the device.
Their employees say not required and don't respond and now every few months they call as lawyers threatening unless bill is paid in 30 mins.
I was vexed up and then some customer care person said it is some problem with bill collectors and i don't have to pay.

Now after few months again i am getting call from some lady anjani sharma threatening me again.

I have paid money without using services and every few months i am getting call threatening to drag to court and huge penalty. What is this harassment even after paying so much unnecessarily