[Resolved] Tikona — Billing | |||||
Tikona you are the worst internet broadband company in the whole india. Tikona is running a live scam frauding the innocents. They have genrated my bill even affter i have told them to cut my connection a thousand times. Assured me that your connection have successfuly been cut and from now on you will not be charged single paisa and no bill would be genrated in future but affter 10 days of dissconection theyve sent me a bill of rs 862 and told me on asking that you have used our internet and hence charged i have never used their connection affter disconection not even once. I told them to take my id pasword just to change it according thier will because i wanted to be secure from these scams but they denied and told me we do not take customers idpaasword. I now going to file rti and a consumer case as i have all the essentials proof against them nd i am not paying a single cent to these. Was this information helpful? | |||||
Aug 25, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jun 21, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Tiwari, Greetings from Tikona. With regards to your concern, we would like to inform you that we have addressed your service disconnection request and on the basis of your request we have stopped charging you rentals for the service. You will be charged up to your disconnection request date or billing cycle date or last usage date whichever is later. If you wish you may still use the services anytime in future, you will be charged 5 Paisa / MB (excluding tax) with speed up to 4Mbps. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed June 11, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care