[Resolved] Tikona — Billing cycle and taking extra charges

Robin Poudel

from Gurgaon, Haryana

Address:	Mumbai City, Maharashtra, 110044
Website:	www.tikona.in

Hello, i'm robin have a issue regarding tikona in which my first payment was started on 14th march 2107 in which i paid 2750+420 rs as per the payment the executive said that. will be getting internet for 3 months as per this my 3 months should end on 13th june 2017 but when i call the costumer care they are saying that you'r plan will drop on 7th june. so what's this the company is fooling us though it is charging high to costumer also and fooling them soo goood tikona yaa fooling costumer and making out good money from it yaaa!!! i want needful for me regarding this. though this is the client no who told me all that 3 month stuff and all this plan+91-[protected] ( name - somveer ). i am requesting tikona authorities to look at that and do needful for it and i want all that commitment all my remaining day and data.

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Jun 4, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

May 04, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Poudel,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care.

Verified Support

Jun 24, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Poudel,

Greetings from Tikona,

Currently you are able to use services and there is no service issue for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.