[Resolved] Tikona — billing for discontinued service | |
My user id-[protected] I've terminated their service after moving to another place due to poor connectivity. Those guys forced me use the existing connection and keep on calling me before terminating the connection. After a month they've disconnected the service and charged me for an amount of 500₹. After paying that i've been receiving bills and calls to pay for the services i haven't used. Was this information helpful? | |
Dec 14, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Nov 13, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same. Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id. For any further issues/queries, please contact us on our Customercare number[protected]. Regards, Tikona Care. | |
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
my id is [protected]
Greetings from Tikona.
With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.
Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.
For any further issues/queries, please contact us on our Customercare number 1860 3000 3434.
Regards,
Tikona Care.