[Resolved]  Tikona — Billing issue

Address:	600013
Website:	www.tikona.in

I had made several contact to you customer care executive and they are not responding and resolved my issue.
Naveen came to install a internet connection to my home and got RS.2920 from me.. he said there is no feasible in my home so i go to the office and activate my connection but unfortunately he went to his native.. more than 4 days he had not activated the internet connection.. and there was an issue so he had deposited 2820 to my account.
And then i had received call from naveen to pay the payment of 2920 but i had paid 2820 via net banking and rest of the amount i asked naveen to pay.. but unfortunately he had not paid the amount of RS.100

Note: RS.2920 is the plan for 3month free internet with 50GB for each month..

so as per the plan i should not get the bill for 3rd month but i got billing.

and i explained to your customer care officers and senior executive 'Shilpa'.

I had spent Rs.300 to resolve this problem but yet it was not.

and also i had requested to disconnect my internet connection..

many times i'm getting call from tikona to pay the bill amount RS.703 and i asked to transfer the call the custromer care and explain the issues but they will disconnect the call before resolving the problem..

Note: please consider this as my request to resolve the problem since i'm not going to pay the billed amount.. and disconnect my internet connection.. since i'm not getting proper internet connection you can check my internet usage for your reference... i hope i will get proper response from your side..