[Resolved]  Tikona — Billing Issue

I had billing issue for May month and I sent mail to customer case and they said they will revert in next month billing. Following is the mail confirmation of customer care.


Dear Mr. Arumugam,

Greetings from Tikona!

This is with reference to your email request (1-[protected]) regarding late fee charge waiver request.

We would like to inform you that, we have processed Rs. 755/- /- as late fee charge waiver in your Tikona account on date 19-june-2016. Which will reflect in your next bill.

You can also check & download your last 12 bills & payment history any time from login through self-care portal - Visit www.tikona.in

Click on login Enter User ID and Password Billingbill Summary & payment History.

Please feel free to provide us any feedback regarding our service, you can write us on [protected]@tikona.in. Our Customer Care associate will be glad to assist you.

For faster access to Technical Support desk, call on[protected]* from anywhere in India.

Please share your valuable feedback on our Forum, link given below:-

http://forum.tikona.in/posting.php?mode=post&f=55&sid=cb[protected]ac4ef61c5d5ca68d33a

Regards,
Nikhil Padate
Customer Care
Tikona Digital Networks.


Unfortunately they didn't update in next billing, after that I keep on sending emails to customer care, but they didn't reply anything.


Please resolve this case ASAP