[Resolved] Tikona — billing issue

Vikas Patra

from Mathura, Uttar Pradesh

Address:	New Delhi, Delhi, 110091
Website:	Www.tikona.in

Hi,
We have a made a payment of rs 1534 against our bill payment o[censored]ser i'd no [protected] and there that we have requested to stop our services due to poor service. Currently we have not usage of internet from last 4- 5 months. But still we are getting the bills for payment.. Kindly advise on the same. What legal action we can take against them.?

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Jun 17, 2018

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

May 03, 2018

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greeting from Tikona,

We have checked and found your account has been terminated as per your request.

We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly.

Regards,
Tikona Care.

Verified Support

May 16, 2018

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.