[Resolved]  Tikona — Billing related unwanted wifi usage

Address:	Pune, Maharashtra, 411061
Website:	www.tikona.in

I raised a cancellation request for disconnection of my Tikona services on 1st of October and from 29th September I was constantly trying to connect to the customer care of Tikona, but somehow there was no medium/ option via which I could talk to any personnel, but I did not raise a cancellation request and then somehow there one of customer care executive called me and told me to drop a mail regarding cancellation If I want my services to get disconnected. Even then the service was not being cancelled/ disconnected and I called them approximately 2-3 times.
As my usage cycle is from 24th to 25th of a month, and as I dropped the mail regarding cancellation on 29th, and then I also called there customer care on 1st October and then they said that your request has been taken
for cancellation. But then on 10th October I received the mail regarding the payment for usage from 25th September to 25th October. But as my disconnection mail was sent to Tikona on 29th itself and also I used the WIFI services from 25th September till 1st October and then I stopped the usage.
So I don't understand why I was being charged for rupees 841 only for 5 to 6 days?

So I did not pay my bill . Then I e-mailed them asking the justification regarding my bill generated of rupees 874 that too for usage of rupees 5 to 6 days.They sent me the mail that I wont be charged post 15th October. I did not pay the bill because they did not respond to my email for justification I asked.
And there technicians came in last month for the complete disconnection procedure and they took there device as well. Although the date of my disconnection request was 29th September via email.

So the Tikona kept me sending the bill with extra late fees every month, but I chose to ignore it, and today, in morning, I got a call from a woman named Anjana Sharma who claimed to be from " Tis Hazari Court ", Kashmere Gate, Delhi saying, that Tikona has filed a complaint against me, and If I did not pay the bill in next half an hour, there would be an case registered against me in "Delhi High court", and I would have to come there with an advocate of my own. And she even told, I would be charged much higher amount If I did not have any evidence against the company. So I mad the payment of rupees 1268 rupees, the bill which was initially of rupees 674 rupees.
I think this is completely unfair as I raised the cancellation request way before the bill was generated and even then they did not do the needful instead sent me the bill for Wi-Fi usage of rupees 674 for 6 days.