Submit a Complaint
Broadband
Tikona Digital Networks

[Resolved]  Tikona — Broadband

Address:110089
Website:tikona.in

I am face connectivity and speed issues from 16 November. I have made several complaints regarding the same .They send a message the next day of making complaint and say the issue has been resolved . without asking customer they delete the complaint. When i call there customer care they simply say if your issue still remains after resolving from our end then we will send engineer at your home, but when i ask them to send engineer they say wait for 8 hours issue will be resolved. Simply fooling the customers . and when it works the speed is very low with very high latency. I have the speed tests proof.
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Nov 22, 2015
Updated by Dhruvv Chauhan I am face connectivity and speed issues from 16 November.
I have made several complaints regarding the same .They send a message the next day of making complaint and say the issue has been resolved . without asking customer they delete the complaint. When i call there customer care they simply say if your issue still remains after resolving from our end then we will send engineer at your home, but when i ask them to send engineer they say wait for 8 hours issue will be resolved.
Simply fooling the customers . and when it works the speed is very low with very high latency. I have the speed tests proof.
User id - [protected]
My contact -
[protected]
Complaint comments 
2 Comments

Related Tikona Digital Networks reviews

[Resolved]Tikona - Not resolving issues[Resolved]Tikona - Tikona is trying to extort money from former customers under the pretext of case filed against us at Delhi Court.2[Resolved]Tikona - Regarding tikona Disconnection request not taken.[Resolved]Tikona - Disconnection request not being processed[Resolved]Tikona - Poor Internet service and harassment by legal coils
View all 5783 Tikona Digital Networks Reviews

Comments

Dear Dhruv,

Greetings from Tikona.

Please be assured that your concern listed Nov 22, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Reply
Dear Mr. Singh,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5783
    Pending
    994
    Resolved
    3611
    View all 5783 Tikona Digital Networks reviews & complaints
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information