[Resolved]  Tikona — Broadband connection

Address:110092
Website:www.tikona.in

I was a customer of tikona broadband internet service. My customer id is ([protected]). I have used tikona for almost 14 month and i found service of tikona very bad. I stop using that service, from 1st may 2016 onward and asked tikona person to disconnect the service.
I paid all the balance amount on 13th may 2016, but after some time, i got multiple calls and messages from tikona to pay the a bill of two more months which was around 1850 rs.
I explain the details and asked to close this issue again.
But the harassment from tikona continues.
Within last 3-4 months i got multiple threatening call from unknown person called themselves as lawyer from tees hajari court and sometimes civil department.

Below are the few no. I received call.
1) [protected]
2) [protected]
3) [protected]

My multiple attempts to communicate tikona customer care department fails.
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Dec 25, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Shobhit,

Greetings from Tikona.

Your account disconnection request is in progress and your account will be terminated shortly.

Post termination the devices will be recovered from your premises and full and final amount will be concluded.

Regards
Tikona Care
Verified Support
Nov 24, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Shobhit,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs. 1, 199.75/- at the earliest.
You are liable to pay Rs 1, 500/- as penalty for breach of the terms of services if you failed to surrender the modem even after several intimation from our end.
For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
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