[Resolved] Tikona — Broadband connection | |||||
I was a customer of tikona broadband internet service. My customer id is ([protected]). I have used tikona for almost 14 month and i found service of tikona very bad. I stop using that service, from 1st may 2016 onward and asked tikona person to disconnect the service. I paid all the balance amount on 13th may 2016, but after some time, i got multiple calls and messages from tikona to pay the a bill of two more months which was around 1850 rs. I explain the details and asked to close this issue again. But the harassment from tikona continues. Within last 3-4 months i got multiple threatening call from unknown person called themselves as lawyer from tees hajari court and sometimes civil department. Below are the few no. I received call. 1) [protected] 2) [protected] 3) [protected] My multiple attempts to communicate tikona customer care department fails. Was this information helpful? | |||||
Dec 25, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Nov 04, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Shobhit, Greetings from Tikona. Your account disconnection request is in progress and your account will be terminated shortly. Post termination the devices will be recovered from your premises and full and final amount will be concluded. Regards Tikona Care Verified Support Nov 24, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Shobhit, Greetings from Tikona, We have checked and found your account is terminated as per your request. As full and final is concluded, we request you to make payment of Rs. 1, 199.75/- at the earliest. You are liable to pay Rs 1, 500/- as penalty for breach of the terms of services if you failed to surrender the modem even after several intimation from our end. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
Add a Comment | |||||
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Post your Comment