[Resolved] Tikona — broadband equipment return -1-[protected] | |||
My userid is [protected] and I have made a CPE return request after my connection was disconnected at 23rd April 2018. There have been various references number which I have raised with customer care for this matter. However all the requests have had no response from Tikona care. I have been told to contact on [protected] however this person never answers call and my requests is not completed. The reference number for same is 1-[protected] which was gain closed without completion. Pathetic to see all such state of my simple requests Was this information helpful? | |||
Jun 24, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support May 24, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona, We have checked and found your account has been terminated as per you request. As Full & Final Settlement has been concluded no dues are pending for your account. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Service id-[protected]
Greetings from Tikona.
We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.
Regards,
Tikona Care
Greetings from Tikona.
Kindly note, the technical issue reported by you has been successfully resolved.
Currently you are able to access uninterrupted services and no issue is observed in the backend.
For any further issues/queries, you can contact us on 1-860-3000-3434 or you can reach us at forum.tikona.in
Regards,
Tikona Care.