[Resolved] Tikona Broadband — False billing | |||
Dear, My customer ID [protected]. I had used tikona internet connection about 5 months. i got calls from tikona that my total billed amount is[protected] billed amount and rest modem charges). I had returned your modem at the time of disconnection. I have attached token receipt which i had received at disconnection time.I had paid installation charges of 1500 in which modem charges was also included. so kindly subtract the price of modem from total billed amount that is 1350. Rest i will pay. Kindly resolve issue as soon as possible. Regards, Waseem Ahmad email: [protected]@ymail.com mob: [protected] New Delhi Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Mr. Ahmad,
Greetings from Tikona.
With regards to our conversation on February 9, 2014, we confirm that your Tikona services have been terminated. Post the termination, you are liable to pay outstanding amount of Rs. 1167.23/- for full and final calculation.
We have sent you a detailed breakup on your registered email address
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
We request you to clear the payable amount to avoid bill reminder calls for your account
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to our conversation on February 9, 2014, we confirm that your Tikona services have been terminated. Post the termination, you are liable to pay outstanding amount of Rs. 1167.23/- for full and final calculation.
We have sent you a detailed breakup on your registered email address
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
We request you to clear the payable amount to avoid bill reminder calls for your account
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Feb 5, 2014 has been noted and our team is working on addressing the same.
Regards,
Tikona Care