Tikona Broadband — Not providing NOC after disconnection with full payment, sending false bills and legal threat afterwards

Address:

Faridabad, Haryana, 121003

I have disconnected Tikona broadband 4 months back with full payments settlement. But neither I have received any NOC, nor they have provided any bill towards my final settlements. Initially the executives who came for the final collection told me that it will take 2-3 wekks for thye noc to generate, but afterwards nobody contacted me and they started sending flase bills every month. Once I received false bills, I contacted their customer service billing department and they told me not to bother and ignore the bills as because once they collect the device installed, it will automatically stop and I will receive the NOC. After that I have contacted their customer care several time with valid complaint numbers but nobody came to collect the device and settle the issue and the false bills continued month after month. Now I am unable to contact their customer care number and received threat from their advocate today! I am surprised at such level of harassment. In between I written multiple mails to J Nair, Delhi collection team and their area manager for Faisalabad but nothing happen.
I am requesting tikona team to immediately look into the matter and stop such harassment to customers if they have minimum level of business Ethics.

S Banerjee
Tikona WI-Bro Service Account are - BAN –[protected] & Service ID – [protected]
Contact no - [protected]
Faridabad.