Tikona — Broadband service and refunding money back

Address:	Gurgaon, Haryana, 122001
Website:	www.tikona.in

Tikona broadband!!! Don't buy this. This company is cheating innocent people. Making fool to customers. I've purchased a boradband plan from tikona on 28th jan 2016 vide connection number (Tikona user id: [protected]), on the very same day, company's sales executive declared my area is non-feasible, however he installed the connection to check whether it is working or not and for that i've paid rs. 2176/- as a connection fee, but connection didn't work properly so i've raised the complaint on very same day either rectify the issue or refund my whole money. After all this, 3 engineers visited my place to check what is the issue and declared that my area is non-feasible and one of their area manager also visited my place and declared the same as area is non-feasible and assured me that my money will be refunded within 15 days. Since then i am continue following up with tikona company but they are not refunding my money neither giving any senior authority contact number/mail id, to which i could mark complaint. So please don't buy any connection from this cheater company and also please let me know if anyone have it's senior authority number/mail id.