[Resolved] Tikona Broadband Service — Broadband not working

Elango NM

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600113
Website:	www.tikona.in

I'm from Chennai Taramani area and I've opted for this Tikona broadband since there is no other service providers in this area. The broadband service will work very rarely or the net speed will be very slow. Even the google page will take a lot of time to load. I'm calling their technical support on daily basis to correct this problem, they say it will be resolved in 4 hrs or 8 hrs, but the problem occurs daily. I even asked them to disconnect the broadband service, but they are not doing that as well. Very frustrated with this service. Please take necessary action on this ISP.

Was this information helpful?

No (0)

Yes (0)

Oct 29, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKSEP20498 to your case.

Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Verified Support

Sep 23, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Sep 20, 2016. Request you to share details in order for us to assist/resolve your concern.

Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKSEP20498 in the subject line.

Regards,
Tikona Care

Verified Support

Sep 26, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care