Tikona — Broadband service

Address:

411062

Hi,

I was using Tikona broadband from fursungi location since feb2015 (cust I'd [protected]). I was paying all my regular bills on time.
But in the month of June I decided to shift my place to Chikhali in pcmc location due to Job relocation. So called customer care to chech on shifting charges & procedure.
They responded that I can call to them 3-4 days prior shifting home & they will installed my broadband connection new location. But Tikona engineer didn't turn up till last moment.
After shifting to new location Tikona engineer from that location informed me that service is not feasible on new location, so called customer care once again to terminate connection.
After that got couple of calls from Tikona to handover this connection to any friend or relatives. But unfortunately no one was willing to availed connection so ask them to terminate connection on immediate basis.

After 3-4 months I haven't received any communication from Tikona about service disconnection.
In the month of Jan got call from called lawyer from Delhi session court for settlement & was asking rs 800/- as settlement charges.
Then after connecting with customer care, they updated that last bill was outstanding for rs585/- which was immediately paid online.
After that I haven't received any updates either from customer care or appealed authority & now not able to connect to customer care also. Looks like Tikona is running with pathetic unethical means.