[Resolved]  Tikona — broadband service

18/11/17 - i received a call from some rahul chaudhary asking me to pay the remaining due or filing a complaint against me in delhi court. I have shared the mail to tikona clearly stating that i am not further going to use the services of tikona and they still continued to deliver the service and bills. I have not used the services after my mail but they don't understand the point and keep on harassing me. Today, when rahul called from[protected] i asked him his name and he started abusing me using all sort of words and profanity. I have a recorded copy of the call and i have already registered a complaint in trai. If this person does not call me back by[protected] and say sorry, i'll file a fir against the company for mental harassment and take all necessary legal actions against him. My mobile no. Is [protected]
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Dec 20, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Nov 18, 2017
Updated by Kanishk Karanwal
I donot remember the user ID but my no i have already shared. Please take some actions.
Verified Support
Nov 19, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greeting from Tikona,

We have checked and found your account has been terminated as per your request.

We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly.

Regards,
Tikona Care.
Verified Support
Dec 30, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs Rs.2, 658.75/- ( including Roof Top Device Charges ) at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
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