[Resolved] Tikona — broadband service | |||||
User ID: [protected] User : Subrat Kumar Samal 10mbps unlimited plan Frequent network disconnection and slow speed. Complained 4 times. only once engineer visited. Still issue continues. I still have one month subscription pending. I wanted disconnection. they are denying REFUND(Rs. 900) for the remaining month. Customer care representatives not at all supportive Was this information helpful? | |||||
May 3, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Mar 31, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly. Regards, Tikona Care. Verified Support Apr 02, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. Kindly note, the technical issue reported by you has been successfully resolved. Currently you are able to access uninterrupted services and no issue is observed in the backend. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||||
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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