[Resolved] Tikona Broadband Service — False promises by the tikona executives | |||||
I am currently using Tikona broadband service from the past 1 year and in this 1 year I gave almost 200 complaints and I haven't received any proper response from them.Even if I ask for disconnection they are not disconnecting the service. Executives are calling daily and forcing me to use the service and I don't want to use their service.PLease disconnect the service from my home. I don't want to face any issues with tikona internet. Was this information helpful? | |||||
Aug 23, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jun 21, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Reddy, Greetings from Tikona. With regards to your concern, we would like to inform you that we have addressed your service disconnection request and on the basis of your request we have stopped charging you rentals for the service. You will be charged up to your disconnection request date or billing cycle date or last usage date whichever is later. If you wish you may still use the services anytime in future, you will be charged 5 Paisa / MB (excluding tax) with speed up to 4Mbps. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed June 12, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care