[Resolved] Tikona Broadband Service — Harassing customers who opt out of tikona broadband service | |||||
This company is simply cheating customer by threatening legal suits against them. Whenever the broadband service quality is going down and if someone opts for termination, they show their colour. They are not at all interested to close the connection. Tikona also sent mail stated that they were disconnecting the broadband connection and what was the amount due till that day. But after paying all the dues surprisingly customer received new bills after two months again. They keep on charging and putting penalty onto that. I have experienced the same and feel cheated. Was this information helpful? | |||||
Aug 25, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jun 30, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU3108 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in Regards, Tikona Care Verified Support Jul 01, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, This is a gentle reminder to follow-up on your concern listed on June 28, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU3108 in the subject line. Regards, Tikona Care Verified Support Jul 04, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Gentle reminder # 2 We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line. Regards, Tikona Care | |||||
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