[Resolved]  Tikona — BROADBAND SERVICE- NO CONNECTION

Address:

New Delhi, Delhi

Dear Sir, 1. No connectivity since last one and half month. 2. No solution despite repeated complaints. 3. Tikona never informed us that they have withdrawn their services. When enquired, I found that the services has been terminated in the society since June 2014. 4. Bill for the month of June, July & August, 2014 has generated for total amount of Rs 1056 & Rs 1500 demanded for Moden which they have already taken long back & converted my acocunt as len system. Regular call for payment since beginning of July 2014 and every time requested and explained that when you were not providing services why bills are being generated. 6. They have called us yesterday and threatened to make payment or ready to face legal hassles with penalty, interest and legal cost. I am using there services for more than three years and never delayed the payment. I request forum to take appropriate action against mental harassment by Tikona Now their lawyer Mr Rajesh, [protected] has called on 10th September and given threat for legal battle. I have tried to convince him that the bill was generated for the period in which there was no connectivity and on my repeated request, there was no solution provided by Tikona. How can I pay the bill for services which I have not used but he didn't want to understand. I have also received demand notice form their legal cell on 3rd September. today again I have received call from Mr Rakesh Patil from Mumbai court who has given threat of settling the dues else they will issue warrant. I need immeidate help from the forum to sort this out as now they are threating for setttlement of the charges which is not my dues.