[Resolved]  Tikona — Cancellation of Internet connection

Address:Surat, Gujarat, 395010
Website:www.tikona.in

Hello, I took an internet connection from tikona broadband service provider for 6 months (JAN 2015 - JUN 2015) in Surat, Gujarat. After 6 months I told them more then 10 times to delete/disconnect my account as I was shifting to Pune, Maharastra for Job. They say that your query will be forwarded and in 2 days our executive will come take the modem device. But nobody comes and they keep on generating bills every next month even I don't use the internet. So, this was the harrasment they have done to me. Now, a lawyer calls to me and my mom stating that a case has been filed and we are sending a court notice to your home. Now, this has gone beyond the limits. For the proof I have their cancellation mail. I need your help to end this.
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Harsh,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJA0428 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Harsh,

This is a gentle reminder to follow-up on your concern listed on Jan 05, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJA0428 in the subject line.

Regards,
Tikona Care
Dear Harsh,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information