[Resolved] Tikona — Charging for Disconnection Also ? | |||
I had applied for termination 29th-Dec. My billing cycle is 26th-Dec. So per your policy i need to pay for 26th, 27th, 28th and 29th-Dec. I had 4 days of waive-off from my previous cycle. So the Final Settlement Amount should be Rs.0 as i needed to pay for 4 days and i had waive-off for 4 days. So there should not be any amount payable by me but you are sending email stating my Final Settlement Amount is Rs.110.13/- I have already raised complaint regarding this. Compliant No is # 1-[protected] Please provide for what are you now asking Rs110. Is this your disconnection charge also ? I have already returned your device and cables. Tikona Account No# [protected] Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
It was informed that within 24 hrs I will get a call and the issue will be resolved.
But seems you guys have some clock in which 24 hrs will never come to end. It already more than 4 days and seems you guys are in some vacation mood.
Seems all the Tikona guys go to office just for doing Time-Pass and not to work.
But seems you guys have some clock in which 24 hrs will never come to end. It already more than 4 days and seems you guys are in some vacation mood.
Seems all the Tikona guys go to office just for doing Time-Pass and not to work.
Dear Mr. Kumawat,
Greetings from Tikona
With regards to your concern, our team member tried calling on your registered mobile number however there was no response.
We confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona
With regards to your concern, our team member tried calling on your registered mobile number however there was no response.
We confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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But seems you guys have some clock in which 24 hrs will never come to end.
Seems all the Tikona guys go to office just for doing Time-Pass and not to work.