[Resolved] Tikona — Charging Improper bills, While my internet connection plan is Unlimited. | |||
Dear Sir/ Madam, I subscribed a Unlimited plan ( 650/- per month, 20 GB data, and 1 mbps speed and unlimited plan for 2 months plan code #ADBBM1M650) . i have subscribed on 8th sept 2014. and paid Rs.2200 for the subscription of tikona internet.the amount is collected by their marketing executive Mr.chetan Borase.I have an receipt for the subscription dated 8/9/2014. but they have sent me a bill date 26/10/2014. I subscribed for 2 month unlimited plan ( ie.From 8/9/2014 to 30/10/2014) so, how they can send me a bill for 30/11/2014..??Tikona is countiously trying to fooling the poor people. what is the meaning of a unlimited plan??? itmeans i can use unlimited data..sir please help me how do i overcome this situation??? please guide??? they have sent me a bill for dec month For Rs.941 ( which includes bill Rs.524 of October month)... Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Ajinkya,
This is a gentle reminder to follow-up on your concern listed on Jan 12, 2015 Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJA0918 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Jan 12, 2015 Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJA0918 in the subject line.
Regards,
Tikona Care
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Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJA0918 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care